Terms of Service

By downloading the app, joining the waitlist, or otherwise using AILE, you agree to these terms and to our Privacy Policy. You must be at least 13 years old. If you are under 18, you may use AILE only with the involvement and consent of a parent or legal guardian. If you do not agree, please do not use the service.

These terms include an agreement to arbitrate disputes and a class-action waiver in section 14. Please read that section carefully. It affects how a dispute between you and AILE is resolved, and it gives you 30 days to opt out.

AILE is a learning product that teaches everyday people how to use AI through short, gamified lessons. The product itself is an iOS app, which includes an AI tutor called Spark that answers questions about what you are learning. This website publishes information about AILE, our policies, and a waitlist you can join for updates. Features, content, and availability may change, and we may add, modify, or discontinue parts of the service over time.

You agree not to:

• break the law or infringe anyone's rights using the service;
• scrape, crawl, or harvest data, or access the service by automated means except as we expressly permit;
• probe, scan, or test the security of the service, or bypass any access control, except under our security policy;
• reverse engineer, copy, or create derivative works from the service except where the law forbids that restriction;
• upload malware, spam, or content that is unlawful, harmful, or infringing; or
• interfere with or disrupt the service or other users.

You are responsible for keeping your account credentials confidential and for activity under your account. Tell us promptly at learnailesupport@gmail.com if you suspect unauthorized use.

You can delete your account at any time from Profile then Delete account in the app. Deletion is immediate and irreversible, and it does not by itself cancel an active App Store subscription: cancel that in your App Store account settings as described in section 8.

AILE owns AILE, including its software, lessons, designs, text, graphics, the AILE name, the AILE spark mark, the crystal mascot, and other trademarks. We grant you a limited, non-exclusive, non-transferable, revocable license to use the service for your own personal, non-commercial learning, subject to these terms. All rights not expressly granted are reserved.

ChatGPT, Claude, Gemini, Midjourney, and all other third-party product names referenced in AILE are trademarks of their respective owners. AILE is an independent educational service and is not affiliated with, sponsored by, or endorsed by any of these companies. Subscriptions unlock AILE lessons about these tools, not access to the tools themselves.

You keep ownership of what you write in AILE. When you ask Spark a question or request a hint, you give us permission to process that message and send it to our AI provider so it can be answered. Both sides of an Ask Spark conversation are kept on our server for up to 24 hours from the start of the conversation and are then deleted automatically. A message that triggers our crisis support response is answered by us directly: it is never sent to the AI provider and is never stored. When you report an answer, you are asking a person here to read it, so we keep that report while we review it. Our Privacy Policy is the full account of what we store and for how long.

Please do not put anything into AILE that you would not want processed this way: passwords, financial account details, or other people's personal information. You are responsible for what you submit and must have the right to share it. If the service later lets you post content to other learners, you will grant us a worldwide, royalty-free license to host and display that content solely to operate the service, and a full content and community policy will apply when those features launch.

AILE uses AI to generate and review learning material. AI output can be inaccurate, incomplete, or out of date. The service is for general education only and is not professional advice (legal, financial, medical, or otherwise). Always use your own judgment and verify important information.

AILE is a learning tool, and how much you learn depends on you. We make no promise about any particular learning outcome, skill level, credential, job, promotion, pay, or time saved. Statistics shown during onboarding come from third-party research and describe populations, not you. Charts and figures built from your own answers are illustrations of how practice can compound, not predictions or guarantees.

You can turn AI answers off at any time in the app, under Profile then AI. With AI off, AILE makes no AI calls, so nothing you type is sent to our AI provider; the lessons and the hints we wrote ourselves keep working.

AILE is not a crisis, medical, or emergency service. If a message reads as a crisis disclosure, Spark stops and shows human support resources instead of an AI answer. Our safety page explains how that works. In an emergency, contact your local emergency number.

Our AI Use Policy is part of these terms. It explains what Spark is, what it is for, what you agree not to do with it, and how your messages are handled.

AILE has a free plan and a paid subscription called AILE Pro. The free plan includes the AI foundations lessons, the Daily Drop, Review, and the Claude fundamentals, and it stays free. AILE Pro unlocks the full tool catalog, the rest of the Claude module, and the credential path.

AILE Pro is an auto-renewable subscription sold through the App Store, offered as a monthly plan or an annual plan. The price, the billing period, and what the plan includes are shown in the app before you confirm, and payment is charged to your Apple Account when you confirm the purchase. We never see or handle your card details.

How renewal and cancellation work:

• your subscription renews automatically for another period of the same length unless you cancel at least 24 hours before the end of the current period;
• Apple charges the renewal to your Apple Account within the 24 hours before the current period ends, at the price then in effect for your plan;
• you can cancel, switch plans, or see your renewal date in your App Store account settings (Settings, your name, then Subscriptions), or from Profile then Plan then Manage inside the app;
• cancelling stops the next renewal. Your Pro access continues until the end of the period you have already paid for, and it is not prorated;
• we do not currently offer a free trial. If we ever offer one and you buy a subscription that covers the same content, any unused part of that trial is forfeited, as Apple's rules require;
• if you already subscribed on another device, or you reinstall the app, tap Restore purchase in the app to bring your Pro access back.

Refunds are handled by Apple, not by us. Because AILE Pro is bought through the App Store, we do not process the payment and we cannot issue a refund. Ask Apple at reportaproblem.apple.com, and Apple will decide the request under its own policies. This does not affect any refund or cancellation right you have under the consumer law where you live. If something about your purchase looks wrong on our side, write to learnailesupport@gmail.com and we will help you sort it out with Apple.

We may change our prices or what a plan includes. If we change the price of a subscription that is renewing, we will tell you in advance and, where Apple or the law requires it, the new price will not apply until you agree to it. You can always cancel before the next renewal instead.

AILE is distributed through Apple's App Store. These terms are between you and AILE only. Apple is not a party to them, and AILE, not Apple, is responsible for AILE, its content, and any support for it. Apple has no obligation to provide maintenance or support for AILE.

AILE is licensed, not sold, to you for personal, non-commercial use on Apple devices you own or control, under Apple's standard Licensed Application End User License Agreement, Apple's App Store Usage Rules, and these terms. If you have a question, a problem, or a claim about the app, including a claim that it does not conform to a warranty, please contact us first at learnailesupport@gmail.com. If Apple receives such a claim, Apple may refund the purchase price to you, and to the maximum extent permitted by law Apple has no other warranty obligation for AILE.

AILE, not Apple, is responsible for addressing any claim relating to the app or your use of it, including product liability claims, claims that the app does not conform to a legal or regulatory requirement, claims under consumer protection or similar laws, and claims that the app infringes a third party's intellectual property rights.

You represent that you are not located in a country that is subject to a United States government embargo or that the United States government has designated as a terrorist-supporting country, and that you are not on any United States government list of prohibited or restricted parties. You must also comply with any third-party terms that apply when you use the app.

Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you as a user of AILE. The developer of AILE is AILE LLC, 9251 West 22nd Street, Minneapolis, MN 55426, learnailesupport@gmail.com.

The service is provided “as is” and “as available” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, secure, or error-free, or that AI output will be accurate or complete. Some jurisdictions do not allow these disclaimers, so parts of this section may not apply to you.

To the fullest extent permitted by law, AILE LLC and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, or loss of goodwill, arising out of or relating to these terms or the service, even if we were told they were possible. Our total liability for all claims relating to the service will not exceed the greater of the amount you paid us in the 12 months before the claim or one hundred US dollars (USD $100). Nothing in these terms limits liability that cannot be limited under applicable law, including liability for gross negligence or willful misconduct where the law does not permit that limitation.

You agree to defend and indemnify AILE LLC against claims, losses, and reasonable expenses, including attorneys' fees, arising out of your misuse of the service, your content, or your breach of these terms, to the extent permitted by law.

You may stop using AILE at any time and may delete your account from Profile. We may suspend or terminate your access if you breach these terms, if required by law, or if we discontinue the service, with notice where practical. Ending your account does not cancel an App Store subscription; cancel that in your Apple Account settings, and refunds remain Apple's decision. The sections on intellectual property, disclaimers, liability, indemnity, and dispute resolution survive termination.

Please read this section carefully. It affects your rights.

Talk to us first. If you have a dispute with us, email learnailesupport@gmail.com with your name, the email on your account, and a description of the problem and what you want. We will do the same if we have a dispute with you, using the email on your account. We each agree to try in good faith to resolve the dispute informally for 60 days before starting arbitration or a court case.

Agreement to arbitrate. If we cannot resolve the dispute informally, you and AILE LLC agree that any dispute, claim, or controversy arising out of or relating to these terms, the Privacy Policy, the app, the website, Spark, or an AILE Pro subscription will be resolved by binding individual arbitration and not in court, except as stated below. This agreement is governed by the Federal Arbitration Act (9 U.S.C. 1 et seq.) and evidences a transaction in interstate commerce. The arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules, which are available at adr.org. The arbitrator, and not any court, has exclusive authority to decide all issues of scope, validity, and enforceability of this section, except that a court decides the enforceability of the class-action waiver below. Hearings will take place by video or phone, or in the county where you live if you ask for an in-person hearing. We will pay all AAA filing, administration, and arbitrator fees for any claim you bring that seeks less than $10,000, unless the arbitrator finds the claim frivolous. Either party may bring an individual claim in small claims court instead of arbitration, as long as the claim stays in that court and stays individual.

Class-action and jury waiver. You and AILE LLC each waive the right to a jury trial and the right to bring or participate in any class action, collective action, private attorney general action, or other representative proceeding. The arbitrator may award relief only to the individual party seeking relief and only to the extent needed to resolve that party's individual claim. If a court decides that this waiver is unenforceable as to a particular claim or request for relief, then that claim or request, and only that one, will be decided in the state or federal courts in Hennepin County, Minnesota, and not in arbitration, and the parties agree to stay it until the arbitrable claims are resolved.

Coordinated claims. If 25 or more similar arbitration demands are filed against us by or with the help of the same law firm or group, the parties agree that the AAA will administer them under its Mass Arbitration Supplementary Rules and that the demands will be resolved in batches of no more than 50, with each batch assigned to a single arbitrator, and that before any batch proceeds the parties will participate in a single mediation session covering all demands. Filing fees for demands beyond the first batch are deferred until that demand's batch is reached. Nothing in this paragraph gives either party the right to control which arbitrator hears a claim.

30-day right to opt out. You may opt out of this arbitration agreement by emailing learnailesupport@gmail.com with the subject line “Arbitration opt-out”, your name, and the email on your account, within 30 days after you first accept these terms. Opting out does not affect any other part of these terms. If you opt out, disputes will be resolved in the courts described below.

If you are under 18. If you are between 13 and 17, your parent or legal guardian, by allowing you to use AILE, agrees to these terms, including this section, on their own behalf and on yours.

Governing law and courts. These terms are governed by the laws of the State of Minnesota, United States, and, where applicable, United States federal law, without regard to conflict-of-laws rules. For any dispute that is not subject to arbitration, you and AILE LLC agree to the exclusive jurisdiction and venue of the state and federal courts located in Hennepin County, Minnesota, except that you may bring a claim in a small claims court where you live, and nothing in these terms takes away a right you have under the consumer-protection law of the place you live that cannot be waived by agreement.

Changes to this section. If we change this section after you accept it, the change will not apply to a dispute that arose before the change unless you accept the new version. You may reject a change to this section by opting out within 30 days of notice, and the prior version will continue to apply to you.

By checking the box on first launch, creating an account, or buying AILE Pro, you accept the version of these terms and the Privacy Policy that is in effect on that date. We record the time of your acceptance on your device. We may update these documents. If a change is material, we will tell you at least 30 days before it takes effect by a notice in the app, or by email if you have an account, and we will ask you to accept the new version in the app before you continue. Changes that only correct errors, clarify wording, or reflect a new legal requirement may take effect on posting. The “Last updated” date at the top and the effective date at the end tell you which version you are reading, and earlier versions are available on request.

Compliance and export. You agree to comply with United States export and sanctions laws in using AILE. If you are a United States government end user, the software is commercial computer software licensed with only the rights granted to everyone else.

Notices. We may notify you by email to the address on your account or by a notice in the app. You may notify us at learnailesupport@gmail.com or AILE LLC, 9251 West 22nd Street, Minneapolis, MN 55426.

Entire agreement and other terms. These terms, the Privacy Policy, and the AI Use Policy are the entire agreement between you and AILE LLC about the service. If a provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. We may assign these terms in connection with a merger, acquisition, or sale of assets; you may not assign them. Neither party is liable for delay or failure caused by events beyond its reasonable control, including outages of Apple, our hosting or AI providers, or internet failures, but this does not excuse your payment obligations to Apple.

Questions: learnailesupport@gmail.com · AILE, 9251 West 22nd Street, Minneapolis, MN 55426. Effective date: September 5, 2026.